1. 1. 1. Introduction This manual is prepared in compliance with the Promotion of Access to Information Act (PAIA), 2000, to assist individuals in accessing information from Calgan Recliners.
      2. Company Details
      • Business Name: Calgan Recliners
      • Physical Address: Ntemi Piliso Road and Martin Street, Selby, Johannesburg
      • Contact Information:
        • Email: info@calgan.co.za
        • Phone: +27 11 241 4800
      3. Guide to PAIA The South African Human Rights Commission (SAHRC) has compiled a guide on how to exercise access to information rights. This guide can be accessed from the SAHRC’s website: www.sahrc.org.za.
      4. Records Available in Terms of Other Legislation Calgan Recliners holds records in terms of the following legislation, which may be accessed upon request, where relevant:
      • Companies Act
      • Income Tax Act
      • Labour Relations Act
      • Employment Equity Act
      • Basic Conditions of Employment Act
      5. Categories of Records Held by Calgan Recliners We hold the following categories of records, which may be requested under PAIA:
      • Company Records: Incorporation documents, financial statements.
      • Employment Records: Employment contracts, policies, and procedures.
      • Client Records: Purchase and order history, correspondence.
      • Marketing Records: Promotional materials, advertisements.
      6. Request Procedure To request access to information, submit a request in writing using Form C, available on the SAHRC website. All requests must be directed to our Information Officer, who will respond within the prescribed 30-day period.
      7. Fees A fee may be payable for access to certain records, as determined by the PAIA fee schedule. We will inform the requester of the applicable fee before processing the request.
      8. Grounds for Refusal Access to certain records may be refused on grounds allowed by PAIA, such as:
      • Personal information of third parties
      • Confidential company information
      • Information protected by legal privilege
      9. Remedies If your request for access is denied, you may apply to a court for relief or lodge a complaint with the Information Regulator.
      10. Information Officer
      • Name: Daniel Bass​​​​
      • Email: daniel@calgan.co.za
      • Phone: +27 11 241 4800